Terms of service

Terms of Service

Last updated: June 29, 2026

Overview

Welcome to Floatrod. The terms “we,” “us,” and “our” refer to Floatrod. Floatrod operates this website and online store, including all related information, content, features, tools, products, and services, in order to provide you with a curated shopping experience.

Our store is powered by Shopify, which enables us to provide our online store and services to you.

These Terms of Service, together with any policies referenced on our website, describe your rights and responsibilities when you use our website, services, or purchase products from us.

By visiting, interacting with, or using our website or services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access our website or services.

1. Access and Account

By using our website or services, you represent that you are at least the age of majority in your state, province, or country of residence.

To use certain features of our website or to make a purchase, you may be asked to provide information such as your name, email address, billing address, shipping address, and payment information.

You agree that all information you provide is accurate, current, and complete. You are responsible for maintaining the security of your account information and for all activity that occurs under your account.

2. Our Products

We make reasonable efforts to display our products, images, colors, descriptions, and features as accurately as possible. However, product appearance may vary depending on your device, screen settings, lighting, or other factors.

We do not guarantee that the appearance, color, size, or quality of any product will exactly match the images shown on our website.

Product descriptions, availability, pricing, and promotions may be changed at any time without notice. We reserve the right to discontinue any product at any time.

3. Orders

When you place an order, you are making an offer to purchase. We reserve the right to accept, decline, cancel, or limit any order at our discretion.

Your order is not accepted until we confirm acceptance and process your payment.

Please review your order carefully before submitting it. Once an order has been accepted, we may not be able to cancel or modify it.

If we make a change to, decline, or cancel your order, we may attempt to notify you using the email address, billing address, phone number, or other contact information provided at the time of purchase.

Your purchases are subject to our Return & Refund Policy.

4. Prices and Billing

Prices, discounts, shipping costs, taxes, and promotions are subject to change without notice.

The price charged for a product will be the price shown at the time your order is placed, unless there is an obvious pricing error.

Unless otherwise stated, prices shown on our website may not include taxes, customs duties, import fees, shipping, handling, or other charges that may apply depending on your location.

You agree to provide current, complete, and accurate payment and account information for all purchases made through our website.

You represent and warrant that you are authorized to use the payment method provided and that any payment information you provide is true and accurate.

5. Shipping and Delivery

Delivery times are estimates only and are not guaranteed.

We are not responsible for delays caused by shipping carriers, customs processing, incorrect delivery information, weather, holidays, high order volume, or other events outside our control.

Depending on your country, your order may be subject to customs duties, taxes, import fees, or other charges. These charges are the responsibility of the customer unless otherwise stated.

Once an order is handed over to the shipping carrier, we are not responsible for carrier delays or delivery issues outside our control.

6. Returns and Refunds

Returns, refunds, and exchanges are handled according to our Return & Refund Policy.

To request a return or ask a return-related question, please contact us at floatrod.info@gmail.com.

Items returned without first contacting us and receiving return instructions may not be accepted.

7. Intellectual Property

All content on our website, including text, images, graphics, product photos, videos, logos, designs, layout, and other materials, is owned by Floatrod, its partners, licensors, or service providers, unless otherwise stated.

You may not copy, reproduce, distribute, modify, display, publish, sell, or use any content from our website without our prior written permission.

All third-party names, logos, trademarks, and brands remain the property of their respective owners.

8. Third-Party Tools and Links

Our website may include access to third-party tools, apps, payment processors, shipping services, marketing tools, or links to third-party websites.

We are not responsible for the content, accuracy, security, privacy practices, or services of third-party websites or providers.

Your use of third-party tools or websites is at your own risk and may be subject to separate terms and policies from those third parties.

9. Shopify

Our store is powered by Shopify. Shopify provides the ecommerce platform that allows us to sell products and services to you.

However, any purchase you make from our store is made directly with Floatrod. Shopify is not responsible for any aspect of the sale between you and Floatrod, including any injury, damage, loss, return, refund, or dispute related to products purchased from our store.

10. Privacy Policy

Your submission of personal information through our website is governed by our Privacy Policy.

By using our website or services, you acknowledge that you have read and understood our Privacy Policy.

11. Customer Reviews and Feedback

If you submit reviews, photos, comments, feedback, suggestions, or other content to us, you grant us permission to use, reproduce, edit, publish, display, and distribute that content for business, marketing, and promotional purposes.

You represent that any content you submit is truthful, accurate, and does not violate the rights of any third party.

We may remove or edit customer content that we believe is offensive, misleading, unlawful, inappropriate, or violates these Terms.

12. Errors, Inaccuracies, and Omissions

Occasionally, information on our website may contain errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping times, availability, or other details.

We reserve the right to correct errors, update information, cancel orders, or change product details at any time without prior notice, including after an order has been submitted.

13. Prohibited Uses

You may use our website and services only for lawful purposes.

You agree not to use our website or services:

  • For any unlawful, fraudulent, harmful, or malicious purpose

  • To violate any laws, rules, or regulations

  • To infringe upon our intellectual property rights or the rights of others

  • To submit false or misleading information

  • To harass, abuse, threaten, defame, or harm others

  • To transmit viruses, malware, or harmful code

  • To spam, phish, scrape, crawl, or collect data without permission

  • To interfere with the security or operation of our website

  • To impersonate another person or entity

  • To attempt to gain unauthorized access to our systems

We reserve the right to restrict, suspend, or terminate access to our website or services if we believe these Terms have been violated.

14. Disclaimer of Warranties

Our website, services, and products are provided “as is” and “as available,” unless otherwise stated.

We do not guarantee that our website will be uninterrupted, secure, error-free, or free from viruses or harmful components.

To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

Some jurisdictions do not allow certain warranty limitations, so some of these limitations may not apply to you.

15. Limitation of Liability

To the fullest extent permitted by law, Floatrod, its owners, partners, employees, contractors, service providers, and affiliates shall not be liable for any indirect, incidental, special, consequential, punitive, or similar damages arising from your use of our website, services, or products.

This includes, but is not limited to, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages.

Nothing in these Terms limits liability where it would be unlawful to do so.

16. Indemnification

You agree to indemnify, defend, and hold harmless Floatrod, Shopify, and our partners, affiliates, employees, contractors, service providers, and licensors from any claims, damages, losses, liabilities, or expenses arising from:

  • Your breach of these Terms

  • Your violation of any law or regulation

  • Your misuse of our website or services

  • Your violation of the rights of any third party

17. Termination

We may suspend or terminate your access to our website or services at any time if we believe you have violated these Terms or used our website in a harmful, unlawful, or inappropriate way.

The sections of these Terms that by their nature should survive termination will continue to apply after termination.

18. Severability

If any part of these Terms is found to be unlawful, void, or unenforceable, that part will be enforced to the fullest extent permitted by law, and the remaining sections will remain valid and enforceable.

19. Entire Agreement

These Terms of Service, together with any policies posted on our website, represent the entire agreement between you and Floatrod regarding your use of our website and services.

Any failure by us to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

20. Assignment

You may not transfer or assign your rights or obligations under these Terms without our prior written consent.

We may transfer, assign, or delegate our rights and obligations under these Terms without notice, where permitted by law.

21. Governing Law

These Terms of Service and any separate agreements related to our services shall be governed by applicable laws, without regard to conflict of law principles.

Depending on your location, you may also have consumer protection rights that cannot be excluded or limited by these Terms.

22. Changes to These Terms

We may update, change, or replace any part of these Terms of Service at any time by posting updates on our website.

It is your responsibility to review these Terms periodically.

Your continued use of our website or services after any changes are posted means you accept the updated Terms.

23. Contact Information

Questions about these Terms of Service should be sent to us at:

floatrod.info@gmail.com