Privacy policy

Privacy Policy

Last updated: June 29, 2026

This Privacy Policy describes how Floatrod collects, uses, and discloses your personal information when you visit our website, use our services, make a purchase, or otherwise communicate with us.

By using our website or services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect

When you visit our website or place an order, we may collect certain personal information, including:

  • Your name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Payment information

  • Order details

  • Account information, if you create an account

  • Communication details when you contact us

  • Device information, such as IP address, browser type, device type, and website activity

We collect this information directly from you, automatically through our website, and through service providers that help us operate our store.

How We Use Your Personal Information

We use your personal information to:

  • Process and fulfill your orders

  • Arrange shipping and delivery

  • Process payments

  • Provide customer support

  • Handle returns, refunds, and exchanges

  • Send order confirmations and updates

  • Improve our website and shopping experience

  • Prevent fraud and protect our store

  • Send marketing emails, if you have agreed to receive them

  • Comply with legal obligations

Sharing Your Personal Information

We may share your personal information with trusted third parties who help us operate our business, including:

  • Shopify, which powers our online store

  • Payment processors

  • Shipping and fulfillment partners

  • Customer support tools

  • Marketing and advertising partners

  • Analytics providers

  • Legal or regulatory authorities, when required by law

We only share information as necessary to provide our services, complete your order, improve our business, or comply with applicable laws.

Shopify

Our store is powered by Shopify. Shopify may collect and process personal information when you visit our website or make a purchase.

Your information may be processed by Shopify and other service providers in countries outside your country of residence. Shopify processes this information to help us provide and improve our online store.

You can learn more about Shopify’s privacy practices by visiting Shopify’s official privacy policy.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and support advertising.

Cookies may collect information such as your IP address, browser type, device information, pages visited, and actions taken on our website.

You can control or disable cookies through your browser settings, but some parts of the website may not function properly without them.

Marketing Communications

If you sign up for marketing emails, we may send you promotional messages, product updates, special offers, and other marketing communications.

You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us at floatrod.info@gmail.com.

Even if you unsubscribe from marketing emails, we may still send you important transactional emails related to your orders, account, shipping, returns, or customer support.

International Transfers

Because we sell worldwide and use international service providers, your personal information may be transferred, stored, or processed outside your country of residence.

When required, we rely on appropriate legal safeguards to protect your personal information during international transfers.

Data Retention

We keep your personal information only as long as necessary to provide our services, fulfill orders, comply with legal obligations, resolve disputes, prevent fraud, and enforce our policies.

When personal information is no longer needed, we will delete it or anonymize it where appropriate.

Your Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal information

  • Request a copy of your personal information

  • Object to or restrict certain processing

  • Withdraw consent where processing is based on consent

  • Opt out of certain marketing or targeted advertising activities

To exercise your rights, please contact us at floatrod.info@gmail.com.

We may need to verify your identity before processing your request.

European Union, EEA, and UK Residents

If you are located in the European Union, European Economic Area, or United Kingdom, you may have additional rights under applicable data protection laws.

These rights may include the right to access, correct, delete, restrict, or object to the processing of your personal information, as well as the right to data portability and the right to withdraw consent.

You may also have the right to lodge a complaint with your local data protection authority.

California and Other U.S. Privacy Rights

If you are a resident of California or another U.S. state with applicable privacy laws, you may have additional rights regarding your personal information.

These rights may include the right to know what personal information we collect, the right to request deletion or correction, the right to opt out of certain data sharing or targeted advertising, and the right not to be discriminated against for exercising your privacy rights.

To submit a privacy request, please contact us at floatrod.info@gmail.com.

Children’s Privacy

Our website and services are not intended for children. We do not knowingly collect personal information from children under the age of majority in their jurisdiction.

If you believe a child has provided us with personal information, please contact us at floatrod.info@gmail.com, and we will take appropriate steps to delete it.

Security

We take reasonable measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure.

Please do not send sensitive or confidential information to us through unsecured channels.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, security, or content of third-party websites.

We recommend reviewing the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, services, legal requirements, or business operations.

When we update this Privacy Policy, we will revise the “Last updated” date at the top of this page.

Contact

If you have any questions about this Privacy Policy, your personal information, or your privacy rights, please contact us at:

floatrod.info@gmail.com

For the purpose of applicable data protection laws, we are the data controller of your personal information.